Learn About Medicar: Trusted Private Ambulance Service in the UK

About us

Medicar is a family-run private ambulance service dedicated to delivering high-quality, flexible, and compassionate care to patients and their families.

We take the time to understand every individual’s needs, ensuring comfort, dignity, and complete confidentiality at all times.

Our philosophy -

always putting the patient first

At Medicar, we’re committed to providing safe, reliable, and high-quality transport services that respect every individual’s dignity and protect their rights.

All our employees are DBS-checked and operate well-maintained, purpose-built vehicles to ensure every journey is comfortable and secure.

We work with individuals, families, companies, private hospitals, and NHS trusts, adapting our services to meet the unique needs of each client. Our team remains responsive, professional, and compassionate at all times.

Integrity and empathy are at the heart of what we do. A friendly face and understanding attitude help put patients, carers, and colleagues at ease—enhancing communication, improving the patient experience, and supporting strong partnerships across the healthcare community.

Our aims and objectives

Medicar’s key aims and objectives are a requirement of all staff to work towards helping us not only achieve but excel in the below areas;

To provide a safe and effective transport service for medically fit patients to transfer to their normal place of residence/home.
To ensure a high standard of patient experience and always offer a friendly face and an understanding attitude that puts patients, families and carers at their ease.
To ensure that all journeys protect a persons dignity, privacy and vulnerability by ensuring their needs and wants are met by one to one support from a registered nurse.
To maintain a professional customer focused approach.
To ensure that staff are appropriately prepared and trained

to deliver the service.
To ensure that all patients who are conveyed receive optimum care during their journey based upon their clinical condition, safeguarding the interests of both patient and staff.
To promote excellent communication at all levels and fostering the best of working relationships with all healthcare colleagues for the benefit of patients.