When a hospital journey needs a stretcher, additional support or careful coordination, Medicar can assess and quote for suitable private transport.
Hospital transport may be needed for an outpatient appointment, a planned admission, treatment, a transfer or discharge. The required arrival time and collection arrangements should be clear before the booking is confirmed.
For outward and return travel, tell us whether the crew should wait, return later or complete only one leg. Hospital delays can happen, so the quotation and plan should reflect any known waiting requirement.
Medicar is independent of NHS eligibility decisions. If NHS patient transport has been declined or is not suitable, a private quotation can be requested directly.
A ward, clinic, entrance or treatment unit can change the arrival plan. Provide the appointment letter details and a hospital contact where possible.
Hospital journey details to have ready
The more precise the booking information, the easier it is to coordinate arrival and handover.
- Hospital, department, ward or clinic
- Appointment, admission or discharge time
- Collection address and access route
- Transport position and mobility support
- Waiting or return requirement
- Hospital and destination contact numbers
Arriving safely and with enough time
Hospital sites can be large, and the correct entrance matters. Medicar plans the collection time around the route, expected loading time and the hospital's stated arrival requirement.
For discharge, the passenger should be clinically ready to leave and the receiving location ready to accept them. Clinical readiness remains the responsibility of the treating team.
Frequently asked questions
Can you take someone to hospital and bring them home the same day?
Yes, an outward and return journey can be quoted. Tell us whether waiting is required or a later collection time is expected.
Can you collect from a hospital ward?
Yes, for suitable planned journeys. The ward must confirm the passenger is ready and provide the correct collection information.
Do you provide NHS patient transport?
Medicar provides private transport and may also work within commissioned or subcontracted arrangements. NHS eligibility is decided by the relevant NHS service.
What happens if the appointment runs late?
Known waiting should be included in the booking. Unexpected delays are handled according to the agreed arrangements, crew availability and any additional time.