Medicar provides private ambulance transport for suitable planned, non-emergency journeys across Essex, East Anglia and the wider East of England.
Private ambulance hire can be appropriate when an ordinary car, taxi or standard wheelchair vehicle cannot meet the passenger's needs. Common journeys include hospital appointments, hospital discharge, transfers between care settings and long-distance moves.
The term private ambulance covers different levels of service. Medicar reviews the transport position, mobility, access, timing, destination and support required before confirming a vehicle, crew and quotation.
This is not an emergency response service. If someone needs urgent medical help or their condition has suddenly worsened, call 999 or follow the advice of the treating clinician.
The journey may require specialist equipment, a stretcher, additional crew planning, a clinical escort or an access assessment. Those details are considered before the booking is accepted.
What to include in a private ambulance enquiry
Clear information helps us assess suitability and price the whole journey accurately.
- Collection and destination addresses
- Date, appointment or discharge time
- Required transport position
- Steps, narrow doors, lifts or other access issues
- Relevant mobility and support needs
- A responsible contact at collection and destination
Who private ambulance transport may help
The service is for adults aged 18 and over whose journey is planned in advance. It may suit people moving between a hospital and care home, returning home after discharge, attending an appointment or relocating over a longer distance.
Suitability is individual. A request may need additional information from a family member, care team, hospital or clinician before it can be confirmed.
Frequently asked questions
Can I hire a private ambulance for a hospital appointment?
Yes. Planned transport to and from hospital appointments can be discussed, including stretcher journeys and waiting or return requirements.
Can a family book a private ambulance directly?
Yes. Families, care homes, hospitals and other organisations can make an enquiry. Relevant care or clinical information may still be needed before confirmation.
Does a private ambulance provide emergency treatment?
No. Medicar provides planned non-emergency transport. Call 999 for a medical emergency.
How is the price calculated?
The quotation reflects the route, time, waiting, access, equipment, staffing and support required. A final price follows assessment.