Medicar can arrange suitable private transport to hospital appointments when an ordinary car or taxi is not appropriate for the passenger's journey.
Appointments may involve stretcher transport, a difficult access route, a long journey or a passenger who needs additional support. These requirements should be assessed before the day of travel.
A booking can cover the outward journey only, a return at an agreed time, or waiting where the likely duration is understood. The appointment letter, department and required arrival time help us plan the collection.
Regular or repeated appointments can also be discussed, subject to availability and a consistent review of the passenger's needs.
Transport to a GP or doctor's appointment can also be discussed where specialist support is needed. We review the passenger's requirements and the surgery or clinic's access before confirming a journey.
Hospital parking, the correct entrance and the time needed to transfer the passenger can all affect collection time. Share the appointment instructions when requesting a quote.
Before the appointment
Confirm the practical arrangements with the hospital and the passenger's care team.
- Appointment date and required arrival time
- Hospital and department
- Transport position and transfer needs
- Access at the collection address
- Whether an escort will travel
- Waiting or return arrangements
Outward and return journeys
A return collection may be booked for a fixed time or coordinated when the appointment finishes, depending on the circumstances and agreed availability.
If the passenger's condition or requirements change, tell Medicar before travel so the original assessment can be reviewed.
Frequently asked questions
Can a carer or family member travel with the patient?
An accompanying person may be possible depending on the vehicle, passenger needs and journey assessment. Include this in the enquiry.
Can you wait during the appointment?
Waiting can be quoted when requested. The expected duration and crew availability will affect the arrangement.
What if the hospital changes the appointment time?
Contact Medicar as soon as possible. A revised time is subject to the day's availability and may change the quotation.
Can you provide recurring appointment transport?
Yes, regular journeys can be discussed and planned in advance, subject to ongoing suitability and availability.
Can you provide transport to a GP or doctor's appointment?
Yes, suitable planned medical appointment journeys can be quoted. Tell us about the passenger's mobility, required transport position, the surgery or clinic's access and any return requirement.